Privacy Policy

Information We Collect

We collect information only when it helps us serve you better. This may include:

• Contact details: Your name, phone number, email address, and service address when you request an estimate or contact us.
• Project details: Information you share about your flooring, remodeling goals, timelines, or budget.
• Website usage data: Anonymous analytics about how you use our website (pages visited, time on site) collected through tools like Ahrefs Analytics. This data helps us understand which content is useful, and does not identify you personally.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates.
• Prepare accurate proposals and deliver our flooring services.
• Communicate updates about your project or follow up on service requests.
• Improve our website content and customer experience.

How We Share Information

We do not sell or rent your personal information. We only share data in limited circumstances:

• With trusted vendors or subcontractors who help us complete your project (for example, materials suppliers or specialty installers), and only the details necessary to fulfill their work.
• To comply with legal obligations, respond to lawful requests, or protect our rights.

Cookies and Tracking

We use basic analytics tools and cookies to monitor website performance. Cookies are small files stored on your device that help us understand how visitors find and use our website. You can adjust your browser settings to refuse cookies or alert you when they are being used. Disabling cookies will not prevent you from using our website or contacting us.

Data Retention

We keep your contact and project information only as long as needed to provide services, meet legal obligations, or resolve disputes. If you would like us to delete your information, reach out using the contact methods below.

Your Choices and Rights

You can ask us to update or delete your personal information at any time. To make a request:

• Email hello@drtileandmrwood.com
• Call us at (318) 250-4948

We will respond within a reasonable timeframe and confirm once your request has been completed.

Children's Privacy

Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

Third-Party Links

Our website may include links to other websites (such as social media profiles). We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any site you visit.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website after we post changes means you accept the updated policy.

Contact Us

Have questions about this policy or how we handle your information? We're here to help.